About Course
A practical, end-to-end toolkit for solving quality problems in regulated environments. Build a quality culture, turn problems into focused projects, generate and prioritise ideas, listen to patients and customers, map the real process, check that your data can be trusted, and make it speak with Pareto charts, trends, control charts and capability studies. Then dig to the root cause, test what really drives results, prevent problems with FMEA, and hold the gains with control plans.
Course Content
Module 1: Building a Culture of Quality
-
Building a Culture of Quality
09:24
Module 2: From Problem to Project
Module 3: Unlocking Team Creativity
Module 4: From Many Ideas to the Vital Few
Module 5: Choosing with Confidence
Module 6: Listening to Patients and Customers
Module 7: Seeing the Work as It Really Happens
Module 8: Data You Can Trust
Module 9: Making Data Speak
Module 10: Spotting the Big Hitters and Trends
Module 11: Is the Process Stable? Measured Data
Module 12: Counting Defects and Proving Capability
Module 13: Digging to the Root
Module 14: Testing What Really Drives Results
Module 15: Stopping Problems Before They Start
Module 16: Delivering, Measuring and Holding the Gains
Final Assessment
Student Ratings & Reviews
No Review Yet